ID & V5C Requirements

Why we need your documents

In the UK, number plates for road use can only be made by a registered number plate supplier. The law requires us to check who you are and that you're allowed to use the registration number before we make your plates. We also have to keep a record of each sale.

What you need to provide

For every road-use plate order, we need to see one document from each of the two lists below. Between them, they must confirm your name, address and right to use the registration number.

1. Proof of identity

These confirm your name and address:

Driving licence
Utility, Council Tax or rates bill from the last 6 months
Bank or building society statement from the last 6 months
National identity card

These confirm your name only. If you use one of these, you'll also need something that shows your address:

Passport (it doesn't need to be a UK passport)
Bank or building society debit or credit card
Police warrant card
Armed forces identity card

2. Proof you can use the registration number

One of the following:

Vehicle registration certificate, also called the V5C or logbook (V5CNI in Northern Ireland)
The green "new keeper" slip from the V5C or V5CNI
Certificate of entitlement to the number (V750 or V750NI)
Retention document (V778)
Vehicle tax or SORN renewal reminder (V11 or V11NI)
Temporary registration certificate (V379 or V379NI)
Number plate authorisation certificate (V948) with an official DVLA stamp
Electronic number plate authorisation certificate (eV948 or eV948/2)
A letter of authorisation from a fleet operator, lease or hire company that quotes the document reference number from the registration certificate
For fleets in the V5C on demand scheme, a PDF of the vehicle's details from DVLA's view vehicle record service
UK trailer registration certificate (VTRC)

Make sure your details match

The name and address on your documents should match each other and the details on your order. If they don't match, for example because you've recently moved, get in touch before you order and we'll explain what else we might need.

How to send your documents

After you order, we'll contact you at the email address on your order to collect your documents. Please make sure the images are clear and every detail is readable.

When your plates are made

We can't make or dispatch road-use plates until we've checked your documents. If anything is missing or unclear, we'll contact you, and your order will wait until it's sorted.

Show and display plates

Show and display plates are not for road use. We may not ask for documents for display-only plates. If you want plates to use on the road, you'll need to choose a road-use style and provide your documents.

Your data and privacy

We only use your documents to check your identity and entitlement and to keep the sales records the law requires. To find out how we handle and protect your personal information, read our Privacy policy.

Frequently asked questions

What if I've lost my V5C?

You can use another document from the entitlement list, such as a V11 tax or SORN reminder. If you're the registered keeper, you can also apply to DVLA for a replacement V5C. See Get a replacement log book (V5C) on GOV.UK.

What if the vehicle isn't registered to me yet?

If you've just bought the vehicle, the green "new keeper" slip from the V5C is accepted as proof of entitlement. If you don't have the slip or any other document on the list, contact us before ordering.

Can I buy plates for someone else?

The documents must show that the plates are for someone who is allowed to use the registration number. If you're ordering for someone else, or for a company vehicle, contact us before you order so we can tell you what we'll need. Company and lease vehicles can use a letter of authorisation from the fleet operator, lease or hire company.